Location: San Francisco, CA
The Engagement Manager should demonstrate a passion and a desire to become skilled in four broad areas:
1. Technology: As a market, leading Software as a Service (SaaS) company, the Engagement Manager will be working with cutting edge technology solutions. A strong interest in technology and being passionate about using technology to create value for our clients is a must.
2. Client facing skills: A significant amount of day-to-day responsibilities will involve communicating with clients, both on the phone or via email. Strong written and verbal communication skills are required for success.
3. Private Capital Markets: In order to speak confidently and authoritatively to our clients, the Engagement Manager must either have or be willing to be trained about private equity and investment banking front office business operations.
4. Project Management: With larger clients, DealCloud implementations have larger scopes, timelines, and expectations. The Engagement Manager will be owning the implementation process in order to make sure all parties are on the same page, the solution correctly aligns with the client’s business, and generally ensuring an on-time, successful deployment.